What to Expect with Your Local Residential Move in Dallas

How far you’re moving isn’t your only concern. You still want to ensure that your local residential move’s as easy as possible a move – no pressures, no problems, no provocations. A-1 Freeman Moving Group understands. We’ve helped thousands of Dallas people move across the street or across town since we’ve been in business. What our customers especially like is our skilled execution of …

The Moving Process

These are the steps you can depend on us taking:

FREE Ballpark Pricing

When you first get hold of us to discuss your move, we’ll make sure you get a FREE ballpark estimate of what you can expect to pay – based on a preparatory understanding of what you’ll need. This figure might go up or go down, as a consequence of further assessment and what move options you select.

The Home Survey

We provide you with two options for helping us deliver a final, more precise estimate – each of which is designed to address your schedule in a way that’s most convenient for you:

1. a live, in-home meeting with one of our skilled estimators – also entailing a full-house inventory of the possessions you’ll need moved, or
2. a video inventory that puts leading-edge technology to work for you, linking you to our estimator via your mobile phone as you go through your home and point out what needs moving.

The Written Estimate

Taking into account our consultations with you and the results of your Home Survey, we’ll give you a written estimate of the price you can expect to pay. This written estimate fixes that cost with far better exactitude than our initial ballpark estimate. It speaks to each aspect of your shipment, including all moving services you’ve selected.

The Customer Agreement

When you’ve chosen your best options and accepted our terms and pricing, you’ll sign an agreement with us. This is your move contract defining locations, move dates and times, the moving services you’ve said you prefer, and other details such as cost, safety, and insurance. With this in hand, we book your move.

The Move Plan

This is the phase wherein your personal A-1 Freeman Moving Group Move Concierge gets hold of you to …

• affirm your move dates and the addresses that apply, including your current address and your destination address
• vet which of our services you desire
• guide you in what to expect from your move, and
• answer your questions.

Your Move Concierge is your one point of contact from now until your move is completed. He or she will see to it that you’re informed of all that’s happening with your local residential move – to insure as trouble-free, headache-free, and harmonious a move as humanly possible.

The Pre-Move Confirmation

As your move date comes up, we’ll send you an email or give you a call to ensure that everything arranged is still to your liking. We’ll make a final affirmation of dates, times, locations, and other elements of the move to keep it on track.

Packing

As is expected of us, we extend you options to meet your needs and budget. You can do the packing by yourself (and we can provision you with the packing materials, if you want) … you can let our full-service movers help you pack … or you can go with a customized plan where you get the packing started and we help with specialty items.

Loading

When the truck and crew pull up, they’ll introduce themselves and conduct a walk-through of your home to get an overview of the layout and what needs to be shipped. Then they’ll ready the home to protect it, padding stair rails, sharp corners, doors and jambs, and laying carpet covers to keep high-traffic areas clean. Next, they’ll follow a systematic loading procedure, where moving boxes are labeled and inventoried based on rooms and your needs when you arrive at your new home. Pieces that require disassembling – pretty much anything from entertainment centers to beds to swing sets – are properly taken apart at this time. Throughout the loading process, quality checks are conducted and communication with your Move Concierge is maintained.

Delivery

Once we get your shipment safely to your new home – expeditiously and without damage, we take great pains unloading it. Our delivery services include …

• making use of protective pads and carpet covers to keep your your new home pristine during the move-in process,
• systematic unloading – where we unload your possessions into the rooms you want them in, as you guide us,
• reassembly of items disassembled for the move – beds, the like,
• unpacking – just say the word; we’ll take care of if, and
• debris removal – where, if you like, our people will take away all the empty moving boxes and materials after the unpacking.

The Post-Move Follow-up

This is the step at which your exclusive A-1 Freeman Moving Group Move Concierge contacts you to learn what you thought of the move … determine the quality of the services we delivered … talk about any concerns that might still need taking care of … and, above all else, THANK YOU for picking A-1 Freeman Moving Group! Your absolute satisfaction is why we do what we do.