What to Expect with Your International Residential Move

International moves can prove grueling. Rest assured we know how to dispense with the difficulties, given that we’ve moved people to cities spanning the globe in the time we’ve been in business. It really doesn’t matter if you’re moving from Dallas to London or Paris or Stuttgart or Rome or Bombay or Bangkok or Beijing or Brisbane  – or from anywhere in the United States to anywhere else – we’ll get your household where it’s got to go. We take full responsibility for your international move throughout …

The Moving Process

These are the steps you can depend on us taking:

FREE Ballpark Pricing

With an international move, in particular, you’ll likely want as fast and accurate a number as possible regarding what you’ll probably pay for such a move. Get on the phone with us. Talk with us. Tell us where you’ll be going, when you would prefer to or must go, and what type of a move you’d need us to perform for you. Reflecting our long experience with global moving, we’ll provide you with a free ballpark estimate. This could actually end up being the final price – but it may not be, either. Additional talks with you will help resolve that. But at least you’ll have a fair approximation of what to expect, cost-wise, before signing on with us.

The Home Survey

To produce a final, accurate estimate of your move’s cost, we’re required to do a survey of the belongings you’ll be moving. We provide two options for doing this:

1. A A-1 Freeman Moving Group estimator meets with you at your home to consult with you on numerous features of your move, do a walk-through of your home, and take that survey of your belongings.
2. With your mobile phone, you connect with our estimator and perform your own home walk-through, recording a video inventory of what you need transported.

The Written Estimate

After initially talking with you and analyzing your Home Survey results, we’re ready deliver a more accurate, written estimate of the financial outlay required for your international move. It comprises everything attendant to your move, including which moving services of ours you’ve opted.

The Customer Agreement

This is your move contract, which delineates locations, move dates and times, the moving services you’ve selected, safety and insurance provisions, what you’ll pay, and other matters. Signing it validates that you consent to our terms and pricing and authorizes us to set up your international move.

The Move Plan

To deliver an international move that’s smooth, safe, and headache-free, we give you a Move Concierge – your very own, exclusive representative and counselor. He or she will help you plan your move from beginning to end. In your introductory get-together, your Move Concierge will …

• establish your move dates,
• establish the addresses involved stateside and out of country,
• confirm which of our services you want,
• provide preparatory counsel in what your move will likely entail, and
• provide answers to your questions.

From now until the end of your move, your Move Concierge is your A-1 Freeman Moving Group “one point of contact.” You can rely on him or her being fully conversant with the complications that can arise in an international move and advising you appropriately – specifically on customs laws from one country to another. Along with providing critical information on your particular destination country, he or she also can provide you assistance with ...

• passports,
• visas,
• automobile titles, and
• all other necessary international paperwork.

Then, all through the move, your Move Concierge will keep you updated on its progress.

The Pre-Move Confirmation

As your move date gets close, we’ll email or call you to make sure you’re still okay with proceeding according to plan. We’ll vet dates, times, locations, and everything else associated with your establishing a new home in a new country.

Packing

Our packing options are offered to better suit your needs and budget.

• Opt to do the packing yourself; if you like, we’ll send you the packing materials.
• Choose to let our crew provide backup packing assistance. Or
• Choose to initiate the packing yourself and let us help you by packing specialty items.

Regardless of how you want your packing done, you have the assurance our past customers that we understand foreign customs laws and will insure that your shipments conform. That includes assuring packed items are loaded into the correct overseas shipping containers, as applicable.

Loading

When the truck and crew get to your stateside home, they’ll introduce themselves and do a walk-through, familiarizing themselves with your house and the goods you’re relocating.

Next, they’ll take measures to safeguard your home during the process of moving you out. They’ll pad stair rails, cramped corners, doors and jambs. And they’ll place carpet covers to keep floors clean and undamaged .

In loading your belongings onto the truck, our crew will see that moving boxes are marked and catalogued by room to assist in their proper placement in your new home.

Beds, entertainment centers, swing sets and whatever else has to be disassembled will be carefully broken down by our crew at this time.

Finally, our crew conducts quality checks and maintains communication with your Move Concierge all through the loading process.

Delivery

After we’ve gotten your freight safely to your new home in your destination country, our crews get it unloaded with extreme care. Included in our destination-country delivery services are …

• employing protection pads and carpet covers to keep your new home unsullied throughout the move-in,
• systematic unloading – getting your possessions into the rooms you indicate,
• reassembling those things that were disassembled for the move,
• unpacking – all you have to do is notify us; we’ll handle it, and
• debris removal – where, if you want, we’ll cart off all the empty moving boxes and debris after the unpacking.

The Post-Move Follow-up

At the conclusion of your international move, your Move Concierge will get in touch with you to ...

• talk about it with you,
• assess how faithfully we delivered the services you chose
• discuss any remaining concerns, and
• THANK YOU for hiring A-1 Freeman Moving Group!