A Quality Move from a Quality Dallas Moving Company

The quality of a move is just as imperative as the cost lumped together with it, if not more. You should think before you relinquish your possessions to the custody of Dallas movers who aren’t keeping track of how useful their methods are. That’s a problem waiting to happen and boosts the probability of your possessions being broken throughout transit. Here at A-1 Freeman Moving Group, we’ve got a big emphasis on making sure we support our customers with the most outstanding Dallas moving experience they can likely have throughout an already chaotic time.

customer service is critical in moving companies We manage this through our Quality Assurance Program. A large share of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we provide to each of our customers so that we can monitor how capably we performed all through our methods. It has questions that go over each step in the process jumping off with the first sales call all the way through to the final delivery. This allows us to receive feedback directly from the people whose opinion is the most important, our clients!

We record all of these stats in order to paint a sweeping picture of how we’re doing. If we observe that there’s a part that’s having some pain, we’ll be able to adjust our method and solve the problem for the future. By constantly developing our methods, we’re able to stay leaps and bounds ahead of everyone else when it comes to giving consistent, high-quality customer service each and every time.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving requirements you have, make sure you’re partnering with a professional moving company that has a solid plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.


Request a free quote