A Quality Move from a Quality Dallas Moving Company

The quality of a move is just as imperative as the cost coupled with it, if not more. You should think before you relinquish your stuff to the custody of Dallas movers who aren’t tracking how useful their processes are. That’s a problem waiting to happen and boosts the odds of your possessions being damaged throughout transit. Here at A-1 Freeman Moving Group, we’ve got a big emphasis on ensuring we support our customers with the most outstanding Dallas moving experience they can likely have throughout an already hectic time.

customer service is critical in moving companies We succeed in this through our Quality Assurance Program. A large share of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we provide to each of our customers so that we can monitor how well we performed all through our methods. It has questions that encompass each step in the process beginning with the initial sales call all the way through to the final delivery. This allows us to receive feedback directly from the folks whose opinion most significant, our clients!

We record all of these stats in order to paint a sweeping picture of how we’re doing. If we observe that there’s a part that’s having some pain, we’ll be able to adjust our process and get the problem fixed for the next move. By continually developing our methods, we’re able to stay leaps and bounds ahead of everyone else when it comes to giving consistent, high-quality customer service each and every time.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving needs you have, make sure you’re working with a professional moving company that has a solid plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.


Request a free quote